Google Chat adds support for external conversations

You can now start conversations in Google Chat (previously known as Hangouts Chat) with people outside of your domain. You’ll be able to do this by either sending a direct message or adding them to rooms. Conversations with external users in classic Hangouts will also appear in Chat as...

How to migrate users from classic Hangouts to Google Chat

Starting from 2 June 2020, you can migrate all of your users from classic Hangouts to Google Chat with the “Chat preferred” setting in the Admin console. If you enable this setting, Google Chat will become the default chat application for your organisation, replacing all of your classic Hangouts...

Google brings Smart Reply to Hangouts Chat

Google has added Smart Reply to Hangouts Chat so you can respond to teammates quickly and move projects forward more efficiently, in less time. This launch is part of Google’s ongoing effort to bring intelligent, assistive writing tools to all of G Suite. Smart Reply in Hangouts Chat uses...