People Operations Coordinator – Indonesia

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People Operations Coordinator - Indonesia

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At PointStar, our workplace is an integral part of delivering excellence to our clients and supporting our people. We are seeking a Coordinator to join our People Operations Team.

In this role, you will ensure our office environments are safe, efficient, and pleasant, enabling our employees to perform at their best. You will handle day‑to‑day facility operations, vendor coordination, and support workplace initiatives across PointStar locations.

Job Descriptions:

1. Workplace Operations

  • Oversee day‑to‑day facilities operations, including maintenance, cleaning, and security.
  • Coordinate timely repairs and upkeep of office equipment, meeting rooms, and shared spaces.
  • Manage office supplies, pantry inventory, and ensure replenishment in line with team needs.

 2. Vendor & Contract Management

  • Source, evaluate, and manage vendors and service providers (cleaning services and maintenance contractors.
  • Negotiate contracts and ensure service levels meet company standards and budgets.
  • Track facility expenses and provide periodic cost and usage reports.

3. Space & Asset Management

  • Assist in planning seating layouts, space utilisation, and moves or renovations.
  • Maintain an accurate record of office assets and procurement (furniture, IT equipment, fixtures).
  • Coordinate with People Operations on workspace ergonomics and employee requests.

4. Health, Safety & Compliance

  • Implement and monitor workplace safety protocols and ensure compliance with local regulations.
  • Conduct regular inspections and risk assessments; address hazards promptly.
  • Support emergency preparedness plans and drills.

5. Employee Experience & Team Collaboration

  • Act as a point of contact for facility-related issues raised by employees, ensuring quick resolution and positive service.
  • Collaborate with People Operations to support engagement activities, events, and wellness initiatives that involve physical spaces.
  • General administrative duties such as record-keeping and documentation.
  • Supporting the People Operations Team in data collection, analysis, and reporting.
  • Assist other departments on an ad-hoc basis and upon instruction by the Reporting Manager.

Requirements:

  1. Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Human Resource Management or any equivalent.
  2. At least 1 year of experience in a similar position. 
  3. Fresh graduates are also welcome to apply. 
  4. Possesses good interpersonal skills and effective communication skills.
  5. Fine attention to detail and repetitive job functions.
  6. Strong organizational skills, excellent attention to detail, willingness to develop and learn new skills, and ability to work under pressure and efficiently.
  7. Handling sensitive or confidential information with honesty and integrity.
  8. Ability to work independently and work in a team.
  9. Motivation and a strong desire to take on new challenges and learn as much as possible.

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