ERP Implementation Associate (Intern) – Malaysia

Cloud ERP

ERP Implementation Associate (Intern) - Malaysia

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We seek motivated and enthusiastic fresh graduates to join our ERP Implementation and Delivery team under the new ‘Internship Training Academy’. This entry-level role offers a unique opportunity to gain hands-on experience across various functional areas within ERP project delivery, including Project Management, Solution Consulting, Functional Consulting, and Customer Success Management.

The role is designed as a rotational support position. The candidate will assist with daily project execution tasks and gain exposure to real-world ERP implementation practices. Based on performance and demonstrated strengths, the candidate will be permanently placed into a specialised role (full-time) within 6 to 12 months.

Job Descriptions:

General Support (across all ERP delivery functions):

  1. Assist in data preparation and migration activities.
  2. Support the preparation of CRP (Conference Room Pilot) sessions and training workshops.
  3. Help create and maintain training manuals, UAT scripts, and other documentation.
  4. Participate in go-live preparation and support activities.
  5. Track and report project progress using tools such as ClickUp or similar platforms.
  6. Assist Project Managers in task follow-ups, meeting minutes, and administrative coordination.
  7. Shadow team members to understand ERP modules, client needs, and the project lifecycle.

Rotational Exposure Areas:

  1. Project Management Support: Support project scheduling, tracking, and documentation. Update project management tools and assist in stakeholder coordination.
  2. Solution Consulting Support: Learn product capabilities and support configuration/testing. Assist in solution design documentation and requirement analysis.
  3. Functional Consulting Support: Understand business processes and map them to ERP features. Assist in functional testing and troubleshooting.
  4. Customer Success Support: Help in onboarding new users post-implementation. Assist in gathering user feedback and follow-up support coordination.
 

Requirements:

  1. A recent graduate with a Bachelor’s degree in Information Systems, Business, Accounting, Engineering, Computer Science, or a related field.
  2. Eagerness to learn ERP systems and implementation practices.
  3. Strong attention to detail and analytical thinking.
  4. Good communication and interpersonal skills.
  5. Comfortable working with data and documentation.
  6. Ability to multitask and adapt in a dynamic project environment.
  7. Team player with a proactive attitude.
  8. Familiarity with ERP systems (e.g., SAP, Oracle, NetSuite) is a plus.
  9. Knowledge of Excel, project management tools, or database basics.

Career Progression:
 
After a 6–12 month learning and evaluation period, the candidate will be considered for a permanent position in one of the ERP Delivery tracks:
 
  • Functional Consultant Track
  • Customer Success Manager Track
  • Project Manager Track
  • Solution Consultant Track
The assignment will be based on performance, interest, and team fit assessed during the rotation period.

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