Cloud Solutions
Cloud Engineer (Modern Workplace Solutions) - Malaysia
- Cloud Computing
- Malaysia
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We are a leading cloud services company specializing in delivering modern workplace solutions that empower collaboration and productivity. We help businesses leverage cutting-edge technologies like meeting room solutions, video conferencing, digital signage, Chrome devices, Google Workspace, and endpoint management to create a seamless and efficient work environment.
As a Cloud Engineer, you will play a pivotal role in designing, implementing, and supporting our clients’ modern workplace solutions. You will work closely with pre-sales engineers, project managers, and customer support teams to deliver exceptional service and ensure client satisfaction.
Job Descriptions:
- Design, configure, and deploy meeting room solutions, video conferencing platforms, and digital signage systems.
- Manage and maintain Google Workspace environments, including user accounts, security settings, and data management.
- Implement and manage Chrome device deployments, ensuring seamless integration with existing infrastructure.
- Configure and troubleshoot endpoint management solutions to ensure device security and compliance.
- Provide technical support to clients, diagnosing and resolving issues related to our offered solutions.
- Document technical processes and procedures to ensure knowledge transfer and maintain best practices.
- Stay up-to-date on the latest advancements in modern workplace technologies, attending training sessions and certifications as needed.
Requirements:
- Minimum 2+ years of experience in a technical support or systems engineering role.
- Strong understanding of networking concepts, including TCP/IP, DNS, and DHCP.
- Experience with cloud-based collaboration tools like Google Workspace.
- Familiarity with video conferencing platforms and meeting room solutions (e.g., Zoom, Teams, Cisco Webex).
- Experience with endpoint management solutions (e.g., Microsoft Intune, Google Workspace Admin Console).
- Experience with Digital Signage solutions will be a plus.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical audiences.
- A proactive and results-oriented work ethic.
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