Job Descriptions: 

1. Set up Collection tools such as WhatsApp Business, Company Email and company number that can be traced for future needs. 
2. Prepare a report for the Finance and Sales team, including recommendations from the collection point of view for further action. 
3. Record customer payment into the system. 
4. Create an Invoice for customers. 
5. Prepare AR aging report and collection report on monthly basis along with collection recommendation for further action from the Finance department. 
6. Do a collection forecast on a weekly basis. 
7. Maintaining the collection from customers and ensuring that there is no collection issue will hold company operations. 
8. Build a good relationship with all customers. 
9. Coordinate with Sales & Sales Admin to ensure that invoicing and collection flow run smoothly.
10. Ad hoc finance-related (if any).

Requirements:

1. Male/Female.
2. Minimum Diploma Degree / College Graduates.
3. Experience of at least 2 years. in the Banking and/or multi-finance industry. 
4. A hand on and persistent collections expert, and also familiar with collection strategy.
5. Excellent communication skills, both verbal and written.
6. Creative in negotiating repayment terms and methods.
7. Demonstrate a track record in improving the loan portfolio quality of unsecured cash and white goods loan products in banks and/or multi-finance companies.
8. A team player with good interpersonal skills. 
9. Computer literacy is a must.