
Google Workspace is known for its user friendly experience, though sometimes organizations would like to learn more about how to fully take advantage of all the features Google Workspace offers.
PointStar provides our clients with top-tier quality training and deployment services in Google Workspace to improve user satisfaction and increase efficiency in your work-environment.
Post-Implementation Training
A range of post-implementation training for Google Workspace will minimize user frustrations and maximize workplace proficiency and adoption.
You’ve just gone Google, what now? It is often the case that some users unfamiliar with Google’s offerings will feel lost or experience some difficulties without any training provided. And if left unattended to, those unfamiliar users will begin to develop negative feelings towards the implementation.
As one of the leading Google Workspace partners in the Asia Pacific Region, we have the proficiency and prowess necessary to guide your end-users on how to make the most of their new-found productivity suite.

End-User Training
Ensure your users are satisfied and taking full advantage of what Google Workspace has to offer
Our team will be able to train your end-users on the basics of Google Workspace: Gmail, Calendar, Drive, and more! We will also offer more in-depth training – such as how your users can make the most out of collaborating in documents, utilizing Chat or Meet to communicate, and share calendars events and resources with each other.

Administrator Training
Equipping your IT team with the knowledge they need to successfully administer Google Workspace.
Our team of Google Deployment specialists will be able to walk your IT team through the entirety of Google Workspace’s admin panel, ensuring that in the future your IT team will be well prepared to handle any issues and manage your organization’s Google Workspace environment proficiently.
Our team of experts constantly update themselves through various collaboration sessions with our counterparts at Google Cloud.
Between Google and PointStar, business best practices are always being updated into our methodology – meaning that we will be able to impart this knowledge to grant you the very best service your business expects.
Our Satisfied Clients
Successfully Trained
over staff
Google Workspace Training Syllabus
OL-GS101: Google Workspace Fundamentals
Google Workspace Fundamentals training gives you an overview of Google Workspace basic applications along with a greater understanding of the benefits of the cloud, particularly collaboration and communication. The skills acquired will help make your work effortless and streamlined.
PREREQUISITES
No formal prerequisites required.
DURATION
3 hours
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS
The following applications are covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Save time using canned responses, keep track of important tasks with a to-do list and be aware of email security practices in Gmail
- Schedule and manage events and resources with Calendar, find the best time for the meetings and getting daily agenda
- Use Google Chat and Meet to invite people to a group chat. Also, to share links and resources through the video call group chat
- Upload and manage Microsoft files on the Drive.
- Compare “My Drive” and “Team Drives” (for Business and Enterprise accounts), and understand key points about sharing files
- Navigate through Docs, Sheets, Slides and learn advanced collaboration features and automate with “Explore”. They will learn to edit effectively in Docs, use formulas and functions in Sheets and create professional presentations with Slides.
OL-GS201: Google Workspace Advanced [Communication]
Google Workspace Advanced training is designed to accelerate your learning. It will expand your skills, with an in-depth treatment of advanced topics regarding communication and interaction. This is an extended training with hands-on guidance.
PREREQUISITES
To get the most out of this training course, participants need to have at least 1 month of experience with Google Workspace.
DURATION
3 hours
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS
The following applications are covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Perform mailbox delegation in Gmail and set up 2 step verification, together with proper signout method and other security awareness
- Organize their inbox with labels and inbox types. Automate task using filters and pre-written replies
- Explore features like Snooze, +mention, hovercard, working with attachments and taking actions from the inbox
- Add and schedule events in Calendar along with restoring and rescheduling events. You will be able to automate events created by Gmail along with creating team calendar, manage the calendar privacy settings
- Working with Chat or Meet on computers and mobile devices, understand who is online and differences between Hangout and Meet. Sharing links and resources with some tips on smooth and seamless calls.
- Understand and communicate with Chat and use Bots to automate task with Google Calendar and Drive
OL-GS202: Google Workspace Advanced [Collaboration]
Google Workspace Advanced training is designed to accelerate your learning. It will expand your skills, with an in-depth treatment of advanced topics regarding storage and collaboration. This is an extended training with hands-on guidance.
PREREQUISITES
To get the most out of this training course, participants need to have at least 1 month of experience with Google Workspace.
DURATION
3 hours
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS
The following applications are covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Upload MS files to Drive and track files shared. Compare My Drive and Team Drive and understand key points about sharing files. List and distinguish between multiple the roles of the members of team drive
- With Docs take a look conversion issues and some advanced features like making copies and viewing revisions, suggest changes and assign comments.
- Explore feature of Sheets along with creating pivot tables, charts and adding functions and formulas, sort data and use filters to create views of the data. Import and link data from multiple sheets
- Embed charts in Slides, working with master slide, insert images and various other elements furthermore starting a Q & A Session with the audience
OL-GS203: Google Workspace Advanced [ Forms / Sites / Groups ]
The purpose of this Google Workspace Advanced Training is to have an understanding of the applications Forms, Sites, and Groups to better collaborate and use Google Workspace functionalities to the fullest. This hands-on training will give a wider perspective of the productivity and collaborative features of Google Workspace.
PREREQUISITES
To get the most out of this training course, participants need to have at least 1 month of experience with Google Workspace.
DURATION
3 hours
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS
The following applications are covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Understand the Forms elements and create custom forms for surveys and questionnaires.
- Trainees will preview form, change form settings and look at various ways of sending the form to the users most important to gather and analyze the responses using Sheets.
- Recognize the Sites elements and create a website without any coding knowledge and website design skills, including adding videos, maps, presentations, documents, and most importantly updating and personalizing the website
- Acquire skills in sharing, collaborating and finally learn how to preview and publish the website
- Learn the function of the different types of discussions Groups through the web interface and emails. Understand how they are different from Admin groups and Contact groups
- Create and manage different types of groups in the domain and customize the settings to get the most out of Groups
OL-GS301: Google Sheets Advanced [Sheets]
Google Sheets Advanced Training will guide you with applying the powerful tools in Google Sheets for organizing, visualizing, and calculating data in a spreadsheet. Collaborate with team members in the same spreadsheet in real-time. Perform calculations with formulas ranging from simple to sophisticated.
PREREQUISITES
Participants need to have at least 1-2 months of Google Sheets experience and be familiar with the general layout and interface or and are previous power Microsoft Excel users.
DURATION
1.5 hours
GOOGLE WORKSPACE APPLICATION
The following application is covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Use “Conditional Formatting” and modify Columns, Rows, and Cells to personalize your files. Apply the “Explore” function to answers questions, suggest formatting and automatically create charts & analysis. Create “Pivot Tables” to summarize datasheet
- Understand cell references and work with multiple Google Sheets. Create simple to sophisticated formulas within Sheets
- Perform calculations using “Functions” and apply advanced functions like “Vlookup/Hlookup”, “SumIf/CountIf”and “Importrange”
- Protect your spreadsheets and cell ranges and sort and filter data in Google Sheets. Apply a filtered view that will filter a shared spreadsheet
- Evaluate the “Activity Dashboard” to assess collaborators, send emails and view reports
- Import data from other formats like CSV files, HTML, MS Excel
- Understand how to record Macros in Google Sheets
OL-GS302: Google Workspace Advanced [Google Drive]
This training session is for those end users who have started to use Google Workspace or have been using Google Workspace for some time. During this training, they will be exposed on how to enhance the usage of Google Drive. Use cases, Google Best Practices, as well as Tips and Tricks will be shared during this session.
PREREQUISITES
Participants need to have at least 1-2 months of Google Drive experience and be familiar with the general layout and interface.
DURATION
1.5 hours
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS
The following application is covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- What is My Drive and how to use Workspace and Priority.
- Upload MS files to Drive and track files shared. Compare “My Drive: and “Shared Drive” and understand key points about sharing files. List and distinguish between multiple roles of the members of Shared Drive.
- What is Shared Drive
- Best practises of using Shared Drive.
- Different sharing permissions that can be assigned to users in Shared Drives
- What is Google Drive File Stream and how users can manage files and folders.
- Tips and Tricks in Google Drive
- How administrators can manage the Shared Drive creation and permissions.
- Shared Drive creation from Super Admin.
- Access files and folders from mobile devices.
OL-GS303: Google Workspace Advanced [Google Slides]
Google Slides Advanced Training will guide you with applying the powerful tools in Google Slides for organizing, visualizing, and presenting data in a presentation format. Collaborate with team members in the same Slide in real-time. Perform Q&A’s in the same presentation to have a smooth session.
PREREQUISITES
Participants need to have at least 1-2 months of Google Slides experience and be familiar with the general layout and interface or and are previous Microsoft PowerPoint users.
DURATION
1.5 hours
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS
The following application is covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Use the templates to create a presentation.
- Publish your Slides to the web.
- Use the Comments function to assign tasks and follow up on activities.
- Analyze and manage data in spreadsheets and link in to your presentation.
- How to use the Explore function to create automated charts.
- Customization of Google Slides with animations.
- Embed your Google Sheets data into Google Slides for presentation.
- How to start a Q & A session in Google Slides.
- Work with Slides in offline mode
OL-GS304: Google Chat
The new Google Chat, a powerful way to communicate with teams of people in your organization. In this training, you will learn how you can use it to better collaborate and communicate with Google Chat and how you can integrate your Chat with Gmail.
PREREQUISITES
This program is for end-users who have been using Google Workspace. Users can range from any designation.
DURATION
1 hour
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS
The following application is covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Switching to Chat from classic Hangouts
- Send direct messages to individual or a group
- What is a Room?
- How to use a Room?
- Add participants to a Room.
- Sharing files to an individual, group message, Room.
- Using Smart Reply in Chat.
- Get Drive notifications in Chat
- How to use Bots in daily routine.
OL-GS305: Google Workspace Basic [Gmail]
Gmail lets you send and search for messages, organize your inbox, and build relationships with integrated chat and video meetings.
PREREQUISITES
This program is for end-users who have been using Google Workspace. Users can range from any designation.
DURATION
1 hour
TRAINING CAPACITY
Up to 10 pax
GOOGLE WORKSPACE APPLICATIONS
The following application is covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Explore the new Integrated Gmail and how to use it.
- New features in integration in Gmail.
- Create and send emails.
- Organize your inbox.
- Find emails.
- Create signatures.
- Start a video meeting and send messages.
OL-GS401: Google Workspace Administrator
Every new Google Workspace Administrator needs a formal start to the journey. This training serves as the starting point for any new Google Workspace admin as they manage and establish Google Workspace best practices for their organization.
PREREQUISITES
Familiarity with IT admin basics and primary understanding of domain ownership and management.
DURATION
3 hours
TRAINING CAPACITY
Up to 5 pax
GOOGLE WORKSPACE APPLICATIONS
The following application is covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Describe the basic organizational benefits of using Google Workspace services for collaboration and technical deployment.
- Setup Google Workspace Accounts, and access and navigate the Google Workspace Admin Console. Manage Mail delivery, routing, and filtering
- Provision and manage their Google Workspace users
- Add, use, and manage Google Workspace organizations
- Manage Google Workspace services such as Calendar, Gmail, and Drive
- Establish fundamental security practices and setup for SSO, OAuth, and 2-step verification, use exception groups to manage security options by organizational unit
- Setup Device Management For Mobile Devices (Android/iOS/others), Chrome Devices
- Create a group used as a shared mailbox for a group of users, Q & A Forums, and distribution lists to share docs, sites, and videos. Able to use Groups for Business to manage permissions and group settings
- Admin panel Reports, Audit logs, Email logs and Custom Alerts
OL-GS402: Google Workspace for VIP/Executive
This training is designed to provide one-on-one support for Executives/VIPs to ensure they are comfortable with the products and that specific needs and questions are addressed.
PREREQUISITES
To get the most out of this training course, participants need to be able to login into Google Workspace account.
DURATION
1 hour
GOOGLE WORKSPACE APPLICATIONS
The following applications are covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Log into Gmail, Review basic navigation, Delegate mail to your Admin. Setup inbox and turn on important settings, mail signatures, set vacation responder. Setup Priority Inbox groupings, right-side chat, Canned Responses, preview pane, unread message
- Evaluate 2SV and setup Google Authenticator, Google Prompt, generate Backup Codes
- Gmail productivity tips like toggling between Personal and Corporate accounts, Search, Label and Filter
- Calendar configuration, calendar Sharing Permissions with PA/Subordinates
- Setting up meetings with Chat and Meet
- Accessing Drive and Collaboration on Docs, Sheets, Slides
- Working in the offline mode with Gmail and Google Drive
- Mobile Device Installation, Google Device Policy Manager
OL-GS403: Google Workspace for Executive Assistant
This training is designed to provide support for Executive/VIP Assistants to ensure they are comfortable with the Google Workspace products and that specific needs and questions concerning the task assigned by the Executives/VIP are addressed.
PREREQUISITES
Google Workspace End-user training course.
DURATION
2 hour
TRAINING CAPACITY
Up to 20 pax
GOOGLE WORKSPACE APPLICATIONS
The following applications are covered in this training:

LEARNING OBJECTIVES
By the end of this course participants will be able to:
- Setting up Gmail and Calendar delegation, how to use delegate access, understand the delegated account/inbox and reply to the email as a delegate
- Set vacation responder. Setup Priority Inbox groupings, Canned Responses, preview pane, unread message
- Calendar configuration, calendar Sharing Permissions, Find a Time, Find a Room for the meeting
- Setting up meetings with Chat and Meet
- Using Tasks, Reminders and to-do list
- Create, edit, and share notes with Google Keep
- Save names, email addresses, phone numbers, with Google Contacts
- Accessing Drive and Collaboration on Docs, Sheets, Slides
- Accessing Google Workspace on a mobile device, Mobile Device Installation, Google Device Policy Manager, and Google Workspace applications