Senior HR Executive (People Operations)

Shared Service

Senior HR Executive (People Operations)

To us, this role is the go-to person for all employee-related issues. This means that your duties will involve managing activities such as job design, recruitment, employee relations, performance management, training & development and talent management.

This role is important to business success. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realise our established mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of a complete People Operations job description and specification.

What a day at work for you will look like:

  1. Support the People Operations Department by screening and interviewing applicants; orienting new employees; administering employee benefit programs.
  2. Monitors claims by reviewing claims; substantiating documentation; requesting management’s review.
  3. Maintains people operations records by recording new hires, transfers, terminations, and changes in job classifications; tracking vacation, sick, and personal time.
  4. Documents people operations actions by completing forms, reports, logs, and records.
  5. Updates job knowledge by participating in educational opportunities; reading professional publications.
  6. Accomplishes people operations department and organisation mission by completing related results as needed.
  7. Respond to people operations-related inquiries.
  8. Create and distribute internal communications regarding status changes, benefits, or company policies.
  9. Develop and maintain talent management processes.
  10. Collaborate with the human resources team to develop effective recruitment strategies.
  11. Internal audit of SOPs. Ensure all SOPs are met up to expectations;
    • Ensuring onboarding, and offboarding documents are updated with employees and stored in the department folder.
    • Keeping track of contracts are signed, filed and stored in respective folders.
    • Updating the main payroll files for all departments.
    • Ensuring HR Management Systems are updated with employees’ correct details.
  12. Tag buddy with the rest of the People Operations Team members.
  13. Assisting in IT assets procurement.
  14. Ensuring the MY office is well maintained and in-charge of facility operations.
  15. Assisting the commission hub, costings and external payroll.
  16. Ad-hoc assignments by the Manager.


To be successful in this role, you need to have:

  1. Minimum 5 years of work experience.
  2. Good written and spoken English.
  3. Good interpersonal skills, people-oriented and results-driven.
  4. Ability to maintain strict confidentiality.
  5. Possess proactiveness, able to be independent, solid critical thinking mindset.
  6. Able to provide solutions and strategy development to enhance the department and workforce better. 
  7. Ability to engage, establish and cultivate strong relationships with peers; across different levels of the organisation and externally. 
  8. Willingness to always learn and enhance oneself with general knowledge and technologies. 
  9. Excellent active listening, negotiation and presentation skills.
  10. In-depth knowledge of labour law and HR best practices.


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