Responsible for building technical relationships with prospects and/or existing customers. You will be collaborating with the AMO / Sales Team to support them with customer-facing technical pre-sales assistance. Our Pre-Sales Solutions has strong customer communication skills to manage customers’ expectations.
Job Descriptions:
- Working closely with the AMO / sales team on business proposals to prospects.
- Attending meetings with the AMO / Sales Manager and acting as a solution expert.
- Working closely with prospects to understand and capture business requirements.
- Develop solution recommendations on prospects’ business requirements.
- Ensuring that the product functionalities can meet the recommended solutions.
- Continuously keeping up with the latest product functionalities.
- Putting together business cases for the AMO / sales teams to support their proposals.
- Replying to prospects following requests for information and proposal requests.
- Presenting proposals to prospects alongside members of the AMO / sales team.
- Working together with the proposal (implementation) team to develop a detailed scope of work
- Any other ad-hoc assignment by the supervisor.
Requirements:
- Knowledge in ERP products, such as Oracle, NetSuite, SAP, etc is preferred.
- Excellent customer service skills and professional presence.
- Ability to engage with key stakeholders from a wide range of roles and seniority within a prospect organization.
- Exceptional interpersonal, collaboration, and excellent verbal and written communications skills.
- Excellent time management and organizational skills.
- Passion to grow with the company & advance into a Senior or Solution Consultant position in the future.
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