Responsible to build technical relationships with prospects and/or existing customers. You will be collaborating with the Sales Team to support them with customer-facing technical pre-sales assistance. Our Pre-Sales Solutions has strong customer communication skills to manage customer’s expectations.
- Working closely with the sales team on business proposals to prospects.
- Attending meetings with the Sales Manager and acting as a solution expert.
- Working closely with prospects to understand and capture business requirements.
- Develop solution recommendations on prospects’ business requirements.
- Ensuring that the recommended solutions can be met by the product functionalities.
- Continuously keeping up with the latest product functionalities.
- Putting together business cases for the sales teams to support their proposals.
- Replying to prospects following requests for information and proposal requests.
- Presenting proposals to prospects alongside members of the sales team.
- Working together with the proposal team to develop a detailed scope of work.
- Knowledge of ERP products, such as Oracle, NetSuite, SAP, etc is preferred.
- Excellent customer service skills and professional presence.
- Ability to engage with key stakeholders from a wide range of roles and seniority within a prospect organization.
- Exceptional interpersonal, collaboration, and excellent verbal and written communication skills.
- Excellent time management and organizational skills.
- Passion to grow with the company & advance into a Senior or Sales position in the future.