Change Management Analyst

Workspace Collaboration (Cloud Computing)

Change Management Analyst

What a day at work for you will look like:

  1. Apply a structured methodology and lead change management activities.
  2. Create change management strategy and plans.
  3. Complete change management organisational analysis.
  4. Design and deliver communication activities.
  5. Design and deliver training activities.
  6. Identify and manage anticipated resistance.
  7. Consult and coach project teams.
  8. Coach managers and supervisors to lead their teams through change.
  9. Collect and share success stories across the organisation.
  10. Define and measure success metrics and monitor change progress.
  11. Mapping out GSuite/Office 365 etc training plans, designing and developing training programs that will include facilitation of Gmail, Calendar and Drive training sessions.
  12. Choosing appropriate training methods per case (simulations, mentoring, on the job training, professional development classes, etc).
  13. Conduct skills gap analysis.
  14. Map out long-term training plans for clients.
  15. Prepare communication material (e.g. slides, posters etc).
  16. Assess the impact of training on client employee performance.
  17. Gather feedback from trainees and trainers after each session.
  18. Ensure a high satisfaction score for each training session.
  19. Prepare cost reports for each learning program.
  20. Update curriculum database and training records.


To be successful in this role, you need to have:

  1. Excellent communication skills in English is a MUST (written and spoken)
  2. Strong problem solving skills and good in analysis
  3. Minimum 2 years experience in Project / Change Management.
  4. Certified Google Collaboration Engineer or Microsoft 365 is an advantage.


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