Job Descriptions: 

1. Setup/Establish SOP for collection (separate by Day Past Due).
2. Setup Collection tools such Whatsapp business, Company Email and company number that can be traced for future needs.
3. Prepare a report for the Finance and Sales team including recommendation from collection point of view for further action.
4. Record customer payment into the system.
5. Create Invoice for customer (including Tax invoice).
6. Arrange invoice delivery (via email or courier).
7. Prepare AR aging report and collection report on monthly basis along with collection recommendation for further action from the Finance department.

Requirements:

1. Minimum Diploma Degree / College Graduates.
2. Experience of at least 2 years in the related role.
3. A hand on and persistent collections expert and also familiar with collection strategy.
4. Excellent communication skills, both verbal and written.
5. Creative in negotiating repayment terms and methods.
6. Demonstrate a track record in improving loan portfolio quality of unsecured cash and white goods loan products in bank and/or multi-finance companies.
7. A team player with good interpersonal skills.
8. Computer literacy is a must.