Account Manager

Workspace Collaboration (Cloud Computing)

Account Manager

The Account Manager plays a big role in driving strategic and solution selling on large opportunities. Also, Generate and manage new sales pipeline among current client accounts, including up-selling and cross-selling PointStar’s various products. Besides that, this position will lead our entire Account Management department across Asia Pacific. Sounds challenging? Great, let’s find out more!

What a day at work for you will look like:

  1. Serve as the lead point of contact for all customer account management matters
  2. Build and maintain strong, long-lasting client relationships
  3. Negotiate contracts and close agreements to maximize profits
  4. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  5. Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  6. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  7. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  8. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  9. Identify and maintain customer reference ability within the assigned account list. 
  10. Prepare reports on account status
  11. Collaborate with the sales team to identify and grow opportunities within the territory
  12. Assist with challenging client requests or issue escalations as needed


To be successful in this role, you need to have:

  1. Have minimum 3 years experience in the Sales field for IT strategy development.
  2. Possesses great communication, coordination and collaboration skills and the ability to navigate complex, matrixed issues.
  3. Excellent leader with strong interpersonal & communication skills.
  4. Excellent communication, negotiation, & closing skills with prospects or customers.


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