We’re always growing.

Can you envision a future in cloud computing?

Forrester Research predicts that it will become a $241 billion global industry by 2020. Times are changing rapidly and many companies around the world are moving from on-premise onto cloud platforms because they are more reliable, secure and it also lower the total cost of ownership.

Would you like to take the lead in this revolution? Come and join in our mission to bring the cloud to everyone!

Account Executive

Job Location:

  • Malaysia
  • Indonesia

Job Scope:

  • Attend to the needs of our base of existing customers by being their Single Point of Contact (SPOC).
  • Ensure that their account needs are met well.
  • Ensure that all services by our deployment and managed services team are satisfactory.
  • Ensure our technical support team has supported them well and delivered the right SLA.
  • Conduct client’s satisfaction surveys over the phone and face-to-face.
  • Feedback unsatisfactory interactions to upper management.
  • Ensure clients are properly licenced, new licences are provisioned on time.
  • Discover up-sell and cross-sell opportunities in services and licencing.
  • Maintain a high renewal rate of 95% or higher for assigned customers.

Requirements:

  • Should posses own transport for occasional trips to Singapore.
  • Ability to speak, write and present well in English.
  • Proven retention and up-sell track record.
  • Great interpersonal relationship skills.
  • Ability to connect at all levels, i.e. C-Levels, Mid-Levels and Junior Staff.
  • Attention to detail.
ERP Functional Consultant / ERP Project Manager

Job Location:

  • Malaysia
  • Indonesia
  • Singapore

Job Scope:

  • Lead the NetSuite implementation across all functional groups (Finance, Accounting, Sales, Marketing, eCommerce, Fulfillment, etc..) coordinate with IT, and NetSuite consultants for the successful implementation of the core modules.
  • Use project management expertise to ensure task completion and deadlines are met.
  • Analyze business problems to be solved with automated systems, and lead the execution of projects to successful completion.
  • Provides business and technical expertise in identifying, evaluating and developing systems and procedures that are cost-effective, increase efficiency and meets business and user requirements.  
  • Provides consultation to functional users in the area of automated systems, and leads cross-functional teams to address business/systems issues and projects.
  • Roll out training of users.
  • Presales demo setup and functional consultation

Requirements:

  • Strong Project Management and Business Analysis background
  • In-depth Knowledge of implementing Netsuite or other similar ERP systems eg SAP, Microsoft Dynamics etc
  • Strong change management expertise
  • Strong stakeholder management experience
ERP Support Specialist

Job Location:

  • Malaysia
  • Indonesia

Job Scope:

  • Lead the NetSuite implementation across all functional groups (Finance, Accounting, Sales, Marketing, eCommerce, Fulfillment, etc..) coordinate with IT, and NetSuite consultants for the successful implementation of the core modules.
  • Use project management expertise to ensure task completion and deadlines are met.
  • Analyze business problems to be solved with automated systems, and lead the execution of projects to successful completion.
  • Provides business and technical expertise in identifying, evaluating and developing systems and procedures that are cost-effective, increase efficiency and meets business and user requirements.  
  • Provides consultation to functional users in the area of automated systems, and leads cross-functional teams to address business/systems issues and projects.
  • Roll out training of users.
  • Presales demo setup and functional consultation

Requirements:

  • Strong Project Management and Business Analysis background
  • In-depth Knowledge of implementing Netsuite or other similar ERP systems eg SAP, Microsoft Dynamics etc
  • Strong change management expertise
  • Strong stakeholder management experience
Cloud Sales Executive (Hardware & ERP)

Job Location:

  • Indonesia
  • Malaysia
  • Singapore

Job Scope:

  • Build meaningful relationships with key personnel in assigned customer accounts
  • Development of lead generation and prospect maturation strategies with set milestones to meet targets
  • Manage the end to end sales process together with Pre­Sales Consultants
  • Compose value propositions and driving the implementation of sales and marketing campaigns
  • Understand the competitive landscape and customer needs so you can effectively position PointStar Cloud offerings
  • Work with marketing team to develop sound lead generation strategies via telemarketing, EDMs, events and online marketing strategies
  • Create and maintain a sales pipeline to hit and surpass goals within designated market sectors
  • Practice value­ based selling, business case definition, ROI analysis and TCO Analysis
Requirements:
  • Ability to structure effective sales pitches to highlight customer benefits before supplier strengths
  • Ability to clearly articulate value proposition to prospects and identify pain points
  • Ability to research and acquire knowledge of customer’s business and discuss issues from multiple angles
  • Understanding the decision making process and have the ability to influence key decision makers
  • Experience selling high end software solutions or consulting services to enterprise and mid market companies
  • Ability to communicate on C-­level and experience selling to senior level business owners or IT Directors
Network Engineer (Cisco Meraki)

Job Location:

  • Malaysia
  • Indonesia

Job Scope:

  • Design, plan, and setup new networks for corporate SME clients in Singapore
  • Monitoring and maintaining of client’s network in a managed services environment
  • Performing remote and on-site support for client’s networks
  • Industry certifications such as CCNA
  • Aruba & Ruckus - Closest to Meraki

Requirements:

  • Prior experience knowledge in setting up Cisco, Juniper, 3Com, HP networks is a plus
  • Prior experience in home/SMB brands such as DLink, TP-Link, Planet, Synology, Ubiquiti is a plus
  • Prior experience in Cisco Meraki is a plus
  • Experience with Wifi systems such as Cisco, Aruba, Ruckus is a plus
  • Ability to design Wifi networks, perform installations, testing and commissioning
  • Ability to configure firewalls, proxy, monitoring systems, managed switches, WAN load balancing is required
  • CISCO Certified Network
  • Done SME projects (offices/hotels/malls/retail)
  • Pre-sales (contractor/able to inform clients)
  • Diagramming (Network Design)
  • Counting of network points - able to make spreadsheet
  • Post-sales (router set-up, set-up load balancing, THCP assignment SSID security, switching)
  • installation (construction, setting up wires, hand-on person)
  • Video conferencing equipments - able to set-up
  • Ability to travel to Singapore
  • Ready and willing to perform shift work
Server Engineer

Job Location:

  • Indonesia

Job Description:

  • Evaluates Web applications by studying systems flow, data usage, and data requirements.
  • Plans server solutions by developing flowcharts, layouts, and diagrams; defining system specifications, including functionality, connectivity, and security.
  • Installs server solutions by applying Java tools; building custom designs; developing DBMS; completing prototypes; resolving problems.
  • Validates server solution by developing and conducting test scripts.
  • Improves server solutions by conducting systems analyses; identifying problems; evaluating alternative solutions.
  • Updates job knowledge by studying upgraded Java development tools and programming techniques; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Protects client operations by keeping information confidential.
  • Provides information by collecting, analyzing, and summarizing development and service issues.
  • Accomplishes information services and organization mission by completing related results as needed.
Change Management Analyst - Trainer

Job Location:

  • Malaysia
  • Indonesia

Job Scope:

  • Coordinates training schedule with the users and training demands of the clients.
  • Formulates teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.
  • Develops strong relationships with customers to develop course materials and receive feedback.

Requirements:

  • Experience leading large-scale organisational change efforts
  • Experience and knowledge of change management principles, methodologies and tools
  • High levels of empathy and emotional intelligence
  • Passion energy and enthusiasm for new things
  • Exceptional communication skills – both written and verbal
  • Ability to establish and maintain strong relationships with people across all levels of an organisation
  • Flexible and adaptable; able to work in ambiguous situations
  • Organised and able to deal with and create complex project plans for large projects
  • Problem solving and root cause identification skills
  • Team player and able to work collaboratively with and through others
  • Business acumen and understanding of organisational issues and challenges
  • Familiarity with project management approaches, tools and phases of the project life cycle
Cloud Support Specialist

Job Location:

  • Malaysia
  • Indonesia

Job Scope:

  • Prior experience in helpdesk, managed services environment related.
  • Provide phone, ticketing, email and team-viewer support to managed services’ clients.
  • Perform remote monitoring of desktops, servers, and networks.
  • Support desktop Windows & MacOS based environments and common software such as Microsoft Outlook.
  • Support mobile iOS and Android-based environments.
  • Those applying for Tier 1 can have less technical knowledge but should be compensated with a good customer service attitude.
  • Those applying for Tier 2 & 3 should have relevant certifications such as MCSE and above.
  • Tier 3 engineers should ideally be also able to handle support for server level tasks such as Windows Servers and/or Linux Servers.

Requirements:

  • Ready and willing to perform shift work.
  • Ability to write and speak well in English.
  • Good knowledge of Anti-Virus, Anti-Malware, and end-point security.
  • Those applying for Tier 1 can have less technical knowledge
  • Experienced working in SLA based working environment.
Cloud Architect (GCP, AWS, Azure)

Job Location:

  • Malaysia
  • Indonesia
  • Singapore
  • Remote (Anywhere)

Job Scope:

  • Provide expertise and leadership in Solutions Architecture in the infrastructure and applications space.
  • Define the business case for solutions, design the solution to help with prototyping and development, and take solution through to launch and market.
  • Demonstrate thought leadership in cloud computing across multiple channels and become a trusted advisor to decision makers.
  • Provide customer and market feedback to the product and engineering teams, and influence product direction.

Requirements:

  • Demonstrated understanding of the current state of the art for infrastructure automation, continuous integration/deployment, SQL/NoSQL/NewSQL, networking, and cloud-based delivery models.
  • Comfortable talking about technical issues with business people and business issues with technical people. Able to express complex concepts in plain language to reach broader audiences.
  • Ability to craft a compelling message and tailor it to a given audience. Ability to mix deep technical expertise with simple, everyday language to deliver a story that is memorable and useful.
Sales Engineer (ERP / Infrastructure)

Job Location:

  • Singapore
  • Malaysia
  • Indonesia

Job Scope:

  • Work hand-in-hand with sales consultants to explore opportunities from the technical perspective, and collaboratively set the opportunity pursuit strategy. Develop the strategy to resolve technical impediments and scoping out migration workloads.
  • Take responsibility for technical aspects of solutions to include such activities as managing product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
  • Work hands-on with products to demonstrate and prototype integrations in customer/partner environments.
  • Prepare and deliver product messaging in an effort to highlight Google Cloud value proposition using techniques to include whiteboard and slide presentations, product demonstrations, white papers, trial management and documents.
  • Make recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.
  • Should have prior knowledge in other cloud platforms such as Cisco Meraki networking, wireless and the ability to integrate with IP Phones, IP PBXes and door access systems.
  • Should have the ability to design whole of office integration systems.
Cloud Deployment Engineer

Job location:

  • Malaysia
  • Indonesia

Job Scope:

  • Plan, deploy and setup new cloud messaging systems for customers
  • Configuring GSuites admin console
  • Setting Up migration servers and monitoring migrations
  • Providing Tier 3 support for Premier clients

Requirements:

  • Prior experience in GSuites or Microsoft 365 is a plus
  • Prior experience maintaining Windows Server Active Directory/LDAP is a plus
  • Prior experience managing clusters of Microsoft Exchange or Lotus Domino servers is necessary
  • Conduct technical training to clients and internal staff is a plus
Application Developer

Job Location:

  • Indonesia
  • Malaysia
  • Remote (Anywhere)

Job Scope:
  • Defines site objectives by analyzing user requirements; envisioning system features and functionality
  • Designs and develops user interfaces to Internet/intranet applications by setting expectations and features priorities throughout development life cycle; determining design methodologies and tool sets; completing programming using languages and software products; designing and conducting tests
  • Recommends system solutions by comparing advantages and disadvantages of custom development and purchase alternatives
  • Integrates applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers
  • Creates multimedia applications by using authoring tools
  • Completes applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms
  • Supports users by developing documentation and assistance tools
  • Updates job knowledge by researching new internet/intranet technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Supports and develops web application developers by providing advice, coaching and educational opportunities

Relevant Skills:

  • JavaScript frameworks such as Angular or React
  • Mobile application frameworks such as Flutter, React Native
  • Understand web and mobile application service platform Firebase
  • Container technology as we now know Kubernetes
Inside Sales Executive

Job Location:

  • Malaysia
  • Indonesia

Job Requirements:
  • Sell and market cloud SAAS products over the phone to customers in Singapore / Malaysia / Indonesia
  • Perform outbound cold-calling to introduce products to clients over the phone.
  • Demonstrate products to customers via webinar.
  • Invite customers for seminars located in Singapore.
  • Build up a pipeline of B2B customers via appointment setting.
  • Maintain the interest of pipeline of B2B customers.

Job Scope:
  • Must be strong in both oral and written communications
  • Prior experience in B2B sales in any industry is a plus
  • Technology literate
  • Commission scheme available
  • Fresh Graduates are welcome to apply
  • Remote working contracts are available
Can’t find that job you’re looking for? It’s fine. We welcome individuals to simply apply as long as there is an interest in joining our company. If working in a leading cloud computing company is what you’re looking for, we welcome you to drop us a note at hr@point-star.com today!