BitTitan MSPComplete helps you document and standardise delivery with Runbooks. Centralise, automate and execute scripts in the cloud. Benchmark performance and identify opportunities to improve service delivery.
Create automated tasks with PowerShell scripts. Configure them to run in one click or automatically. Centralise script storage in line with delivery documentation. Run scripts in the cloud through the platform. Receive notifications when scripts complete or fail.
Create and manage Runbooks. Compare estimated and actual costs of services. Upload existing service documentation, modify existing templates from a growing Library or build Runbooks from scratch. Document detailed, step-by-step information with rich text, hyperlinks, images, code blocks and contextual information. Have immediate access to any changes deployed to Runbooks within your workgroup.
Assign tasks to individuals and functional teams. Benchmark performance and identify opportunities for improvement. View employee performance over time and compare with the performance of other employees. Make services more cost-effective by finding and replacing costly, time-consuming tasks. Understand which services are the most profitable.