Customer Success Change Manager
Johor Bahru, Malaysia
- Study change management needs of customers and prepare proposals for customers.
- Conduct Webinar or On-Site Training of our cloud products with our customers.
- Maintain and further develop proprietary curriculum and training materials.
- Work with clients to develop and deploy internal change communications.
- Work with clients to develop internal resources for enacting change.
- Address clients’ employees resistance to change and develop mitigation strategies.
- Ability to write and speak well in English.