We’re always growing.

Can you envision a future in cloud computing?

Forrester Research predicts that it will become a $241 billion global industry by 2020. Times are changing rapidly and many companies around the world are moving from on-premise onto cloud platforms because they are more reliable, secure and it also lower the total cost of ownership.

Would you like to take the lead in this revolution? Come and join in our mission to bring the cloud to everyone!

Account Executive

Job Location:

  • Malaysia
  • Indonesia
  • Singapore

Job Scope:

  • Attend to the needs of our base of existing customers by being their Single Point of Contact (SPOC).
  • Ensure that their account needs are met well.
  • Ensure that all services by our deployment and managed services team are satisfactory.
  • Ensure our technical support team has supported them well and delivered the right SLA.
  • Conduct client’s satisfaction surveys over the phone and face-to-face.
  • Feedback unsatisfactory interactions to upper management.
  • Ensure clients are properly licenced, new licences are provisioned on time.
  • Discover up-sell and cross-sell opportunities in services and licencing.
  • Maintain a high renewal rate of 95% or higher for assigned customers.

Requirements:

  • Should posses own transport for occasional trips to Singapore.
  • Ability to speak, write and present well in English.
  • Proven retention and up-sell track record.
  • Great interpersonal relationship skills.
  • Ability to connect at all levels, i.e. C-Levels, Mid-Levels and Junior Staff.
  • Attention to detail.
Account Manager

Job Location:

  • Malaysia
  • Indonesia
  • Singapore

Job Scope:

  • Manage existing customer accounts
  • Develop retention and upsell strategy
  • Upsell existing accounts
  • Ensure customer success in the cloud

Requirements:

  • Proven retention and upsell track record
  • Great inter-personal relationship skills
  • Ability to connect at all levels i.e. C-Levels, Mid Levels and Junior Staff
  • Attention to detail
ERP Functional Consultant / ERP Project Manager

Job Location:

  • Malaysia
  • Indonesia
  • Singapore

Job Scope:

  • Lead the NetSuite implementation across all functional groups (Finance, Accounting, Sales, Marketing, eCommerce, Fulfillment, etc..) coordinate with IT, and NetSuite consultants for the successful implementation of the core modules.
  • Use project management expertise to ensure task completion and deadlines are met.
  • Analyze business problems to be solved with automated systems, and lead the execution of projects to successful completion.
  • Provides business and technical expertise in identifying, evaluating and developing systems and procedures that are cost-effective, increase efficiency and meets business and user requirements.  
  • Provides consultation to functional users in the area of automated systems, and leads cross-functional teams to address business/systems issues and projects.
  • Roll out training of users.
  • Presales demo setup and functional consultation

Requirements:

  • Strong Project Management and Business Analysis background
  • In-depth Knowledge of implementing Netsuite or other similar ERP systems eg SAP, Microsoft Dynamics etc
  • Strong change management expertise
  • Strong stakeholder management experience
ERP Support Specialist

Job Location:

  • Malaysia
  • Indonesia

Job Scope:

  • Lead the NetSuite implementation across all functional groups (Finance, Accounting, Sales, Marketing, eCommerce, Fulfillment, etc..) coordinate with IT, and NetSuite consultants for the successful implementation of the core modules.
  • Use project management expertise to ensure task completion and deadlines are met.
  • Analyze business problems to be solved with automated systems, and lead the execution of projects to successful completion.
  • Provides business and technical expertise in identifying, evaluating and developing systems and procedures that are cost-effective, increase efficiency and meets business and user requirements.  
  • Provides consultation to functional users in the area of automated systems, and leads cross-functional teams to address business/systems issues and projects.
  • Roll out training of users.
  • Presales demo setup and functional consultation

Requirements:

  • Strong Project Management and Business Analysis background
  • In-depth Knowledge of implementing Netsuite or other similar ERP systems eg SAP, Microsoft Dynamics etc
  • Strong change management expertise
  • Strong stakeholder management experience
Cloud Delivery Manager

Job Location:

  • Malaysia
  • Indonesia
  • Singapore

Job Scope:

  • Management of technical implementation team across various offices.
  • Customer project consultation on cloud solutions implementation.
  • Deliver timely and highly technical solutions and proposals to compare customer requirements.
  • Work with the integration team to deliver both SAAS and on-premise solutions.
  • Products covered:
    1. G Suite (formerly Google Apps)
    2. Google Search Appliance (GSA)
    3. Google Cloud Platform (GCP)
    4. CISCO Meraki
    5. Cloud Managed IT Services

Requirements:

  • Team management experience.
  • Previous project experience managing cloud solution implementation projects.
  • Good negotiation and detail oriented character.
  • Experienced in managing G Suite for Work.
  • Experienced in managing Exchange 2007, 2010, 2013 and co-existence strategies.
  • Solid understanding of Active Directory and Windows Server 2008/2012.
  • Experienced in administering/implementing Sharepoint environments.
  • Experienced in managing or deploying Lotus Domino/Notes Systems.
  • Ability to manage challenging technical issues by setting customer expectations, devising and implementing action plans and professionally communicating to all parties involved.
  • MCSE and/or MCITP Certified.
  • IITL Certified.
  • MS SQL Server Administration experience.
  • Linux Server experience.
  • Experienced in VMWare, San Storage or Citrix will be an added advantage.
  • Has desktop support, Outlook support or Exchange management experience.
Network Engineer (CCNA)

Job Location:

  • Malaysia

Job Scope:

  • Design, plan, and setup new networks for corporate SME clients in Singapore.
  • Install network wiring at customer sites.
  • Install and configure network routers and switching.
  • Integrate network systems with LDAP systems.
  • Setup security policies for customer’s networks.
  • Monitor and actively manage customer’s networks.

Requirements:

  • Prior experience in setting up CISCO, Juniper, 3Com, HP Networks is a plus.
  • Prior experience in home/SMB brands such as DLINK, TP-LINK, PLANET, SYNOLOGY, UBIQUITI is a plus.
  • Prior experience in CISCO Meraki.
  • Experienced with Wifi systems such as CISCO, Aruba, Ruckus is a plus.
  • Ability to design Wifi networks, perform installations, testing and commissioning.
  • Ability to configure Firewalls, Proxy, Monitoring Systems, Managed Switches, WAN Load balancing is required.
  • Monitoring and maintenance of client’s network in a managed services environment.
  • Degree in Computer Science or related degree.
  • Industry certifications such as CCNA.
  • Ready and willing to perform shift work.
  • Ability to write and speak well in English.
ERP Sales Executive

Job Location:

  • Malaysia
  • Indonesia
  • Singapore

Job Scope:

  • Build meaningful relationships with key personnel in assigned customer accounts
  • Development of lead generation and prospect maturation strategies with set milestones to meet targets
  • Manage the end to end sales process together with Pre­Sales Consultants,
  • Compose value propositions and driving the implementation of sales and marketing campaigns
  • Understand the competitive landscape and customer needs so you can effectively position PointStar Cloud offerings
  • Work with marketing team to develop sound lead generation strategies via telemarketing, EDMs, events and online marketing strategies
  • Create and maintain a sales pipeline to hit and surpass goals within designated market sectors
  • Practice value­ based selling, business case definition, ROI analysis and TCO Analysis

Requirements:

  • Ability to structure effective sales pitches to highlight customer benefits before supplier strengths
  • Ability to clearly articulate value proposition to prospects and identify pain points
  • Ability to research and acquire knowledge of customer’s business and discuss issues from multiple angles
  • Understanding the decision-making process and have the ability to influence key decision makers
  • Experience selling high-end software solutions or consulting services to enterprise and mid-market companies
  • Ability to communicate on C-­level and experience selling to senior level business owners or IT Directors
Cloud Support Specialist

Job Location:

  • Malaysia
  • Indonesia
  • Remote

Job Scope:

  • Prior experience in helpdesk, managed services environment related.
  • Provide phone, ticketing, email and team-viewer support to managed services’ clients.
  • Perform remote monitoring of desktops, servers, and networks.
  • Support desktop Windows & MacOS based environments and common software such as Microsoft Outlook.
  • Support mobile iOS and Android-based environments.
  • Those applying for Tier 1 can have less technical knowledge but should be compensated with a good customer service attitude.
  • Those applying for Tier 2 & 3 should have relevant certifications such as MCSE and above.
  • Tier 3 engineers should ideally be also able to handle support for server level tasks such as Windows Servers and/or Linux Servers.

Requirements:

  • Ready and willing to perform shift work.
  • Ability to write and speak well in English.
  • Good knowledge of Anti-Virus, Anti-Malware, and end-point security.
  • Those applying for Tier 1 can have less technical knowledge
  • Experienced working in SLA based working environment.
Cloud Architect (GCP, AWS, Azure)

Job Location:

  • Malaysia
  • Indonesia
  • Singapore

Job Scope:

  • Provide expertise and leadership in Solutions Architecture in the infrastructure and applications space.
  • Define the business case for solutions, design the solution to help with prototyping and development, and take solution through to launch and market.
  • Demonstrate thought leadership in cloud computing across multiple channels and become a trusted advisor to decision makers.
  • Provide customer and market feedback to the product and engineering teams, and influence product direction.

Requirements:

  • Demonstrated understanding of the current state of the art for infrastructure automation, continuous integration/deployment, SQL/NoSQL/NewSQL, networking, and cloud-based delivery models.
  • Comfortable talking about technical issues with business people and business issues with technical people. Able to express complex concepts in plain language to reach broader audiences.
  • Ability to craft a compelling message and tailor it to a given audience. Ability to mix deep technical expertise with simple, everyday language to deliver a story that is memorable and useful.
Can’t find that job you’re looking for? It’s fine. We welcome individuals to simply apply as long as there is an interest in joining our company. If working in a leading cloud computing company is what you’re looking for, we welcome you to drop us a note at hr@point-star.coom today!